Pricing
Nothing is quoted, because nothing is custom.
One scope. One published price.
The same nine components go into every property. You can read the number here rather than sitting through a scope conversation to find out.
$8,500
Per property, installation
$1,500
Per property, per month
Install
Thirty to forty-five days, from the first pricing session to your team running it on camera.
Term
Monthly, cancellable with thirty days’ notice. No exit fee.
What you keep
Your SOPs, recorded training, written sequences and data stay with you either way.
Installation and ongoing operation
Two different things, priced separately.
Installation u00b7 $8,500, one time
A finite build with a defined end. The nine components configured in your systems, written in your language, tested against your real pricing, then handed to your team with SOPs and recorded training.
It finishes. There is no perpetual implementation fee and no per-seat licence to us.
Ongoing operation u00b7 $1,500 per month
Someone accountable for the system continuing to work. Each month can include:
Workflow monitoring
Routing checks
Automation QA
Dashboard review
Source tracking
Lifecycle hygiene
Failure detection
Agreed optimisation
Documented adjustments
An operating review with the numbers
It is operation of the installed system, not unlimited custom work. New builds outside the installed scope are quoted separately before anything starts.
What you own
Everything stays yours.
The install sits in accounts you already hold. If we stop working together, nothing has to be extracted from us and nothing switches off.
Your CRM and the configuration inside it
Your data, exportable at any time
Your accounts, licences and integrations
Your workflows after handoff, where the platform allows editing
The documentation, SOPs, sequences and recorded training created for the implementation
Your customer relationships and every conversation in them
We do not host your pipeline, resell your data, or build on a platform you cannot administer yourself.
Portfolios
Two to ten properties.
The published price is per property. A portfolio is priced per property with a reduced rate from the fourth, confirmed in writing before any work begins. Over ten properties, the shared systems change the scope and it is quoted as a portfolio.
Properties that already run Cvent, Delphi, Amadeus, Opera, Salesforce, Tripleseat or Northstar keep them. The install sits on top of the stack rather than replacing anything in it.
The guarantee
Five-minute response on 95% of qualified inquiries.
Measured over the first thirty days after go-live, from the timestamp on the inquiry to the timestamp on the reply, across every channel we install. Qualified means a real inquiry with a contactable sender, defined in writing before install and visible in your log.
Miss it and the installation fee is refunded in full.
What is guaranteed is the response behaviour of the configured system. Bookings, tour conversion, contracts and revenue are not guaranteed, because they depend on your pricing, your property and the buyer.
What is guaranteed, and what is not.
Inside the guarantee
A qualified inquiry: a real inquiry about using the property, from a contactable sender, with the definition agreed in writing before install
Every channel we install: website forms, email, phone, social and connected directories
Any hour. Business hours do not change the clock
Measurement from the arrival timestamp on the inquiry to the timestamp on the first substantive reply, both visible in your log
Outside the guarantee
Bookings, tours, signed contracts, conversion rates and revenue
Spam, duplicates, test submissions and vendor solicitations
Periods when your systems, integrations or channels are unavailable to us, or access is revoked or expires
Channels you choose not to connect, or inquiries that never reach the installed system
Cases needing a human decision: a non-standard date, a price outside your rules or a contract question. The system acknowledges inside five minutes and routes it to a named owner; the decision itself is your team's
The full measurement method, exclusions and refund mechanics are written into the agreement. Nothing here overrides it, and nothing in it is decided after a miss.
See what your inquiries are actually doing.
Fifteen minutes on your own inquiry path. You leave with your current response time and what installing the system would change.