Inquiry to booking
Every inquiry answered in under five minutes.
With a real answer and a tour on the calendar.
We don’t replace your booking system. We make it reply faster and book more tours.
No booking system yet? We’ll build one for you. You own it. We keep it fast.
Overview
Where the seats go.
Every inquiry is an audition for one of three tour slots, and speed matters most while the buyer is still choosing where to visit.
You already paid for the inquiry: the photography, the listings, the open house, the years of word of mouth. We build what happens next.
Marketing creates the demand. Atelier operates what happens when it arrives, alongside your agency, paid media, directories and sales team rather than instead of them.
Your space is not the problem. The gap between the inquiry and the reply is.
How it works
Three steps to a faster yes.
It starts free, with your own inquiry. It ends with a reply that goes out in minutes, day or night.
Step 01 · Free
Response Review
We send your property a sample inquiry, time the reply, and walk you through exactly what a couple or planner experienced. Free.
Step 02
Install
We work inside the booking system you already use (Tripleseat, HoneyBook, Dubsado, and similar tools) so your team keeps working the way it does today. No new logins. If you don’t have a system, we set one up in your name.
Step 03
Keep it fast
Response Partner runs it for you: replies from your own inbox in your voice, follow-up on every inquiry, and a monthly report on tours and bookings.
The nine components
A complete operating layer from first inquiry through signed agreement, installed in the order the system requires.
01
Unified inquiry capture
Every meaningful inquiry enters one system with its source, context and ownership intact.
02
Immediate response
Qualified inquiries receive an intelligent first response while intent is still high, including nights and weekends.
03
Intelligent routing
Every inquiry reaches the right person, property and priority without relying on a shared inbox or manual handoff.
04
Lost-date recovery
Unavailable dates, cancellations and previously lost opportunities become recoverable pipeline instead of dead ends.
05
Post-signature automation
The operating sequence between contract and event keeps clients informed, teams aligned and critical milestones moving.
06
Tour conversion
Scheduling, confirmations, reminders and follow-up are designed as one connected path from inquiry to visit.
07
Source visibility
The places generating demand are connected to the same revenue system so you can see which channels actually produce business.
08
Revenue intelligence
Leadership gets a clear view of response performance, pipeline movement and the points where qualified demand is being lost.
09
Operational continuity
The system is documented, trained and transferable so performance does not disappear when a staff member leaves.
Each component written out, in the order it goes in.
Systems we work with
Keep your system. We make it work.
We build inside the booking, CRM and scheduling tools venues already use. We are a service, not software, so there is nothing new for your team to learn.
TripleseatPerfect VenueEvent TempleHoneyBookDubsadoAisle PlannerHubSpotSalesforceCalendlyMakeZapier
Product names and logos are trademarks of their owners. Atelier is an independent service provider and is not affiliated with or endorsed by these companies unless noted.
Pricing
Two ways in. One fast first reply.
Start with a Tune-Up, or go straight to Response Partner, our managed inquiry-to-booking service. Both are fixed price, per property, and both start with a free Response Review.
Offer one · One time
Response Tune-Up
$2,450
One time, per property
For venues that already use a booking or CRM system and want a better first reply, fast.
What is included
Inquiry form cleanup
A rewritten instant reply that answers the date question, shares a starting price, and links to tour booking
Online tour scheduling
A 30-day response recheck
Upgrade credit. The full $2,450 counts toward Response Partner setup if you upgrade within 60 days.
Offer two · Managed service
Most complete
Response Partner
$995
Per month, per property, plus $3,950 setup
For venues that want every qualified inquiry answered in under five minutes, day or night. We run it for you, inside the system you already use.
Everything in the Tune-Up, plus
Personalized replies in your venue’s voice, sent through your own system
After-hours and weekend coverage
A 72-hour follow-up on every inquiry
Tour and proposal follow-up
Monitoring and fixes, so nothing quietly breaks
Every month, you also get
Monthly reporting on tours and bookings
A quarterly mystery-shop test with a results call
The five-minute guarantee
Additional properties at $1,500 setup plus $795 per month each
The five-minute guarantee. A reply within five minutes on 95% of qualified inquiries. If we miss it in a month, that month’s fee is credited.
The five-minute guarantee. A reply within five minutes on 95% of qualified inquiries. If we miss it in a month, that month’s fee is credited.
Add-on for either offer
Foundation Build
+$3,500
For venues without a booking or CRM system today
You own the account and pay the software subscription directly. If you ever leave us, everything stays with you.
What is included
One booking and CRM platform, set up in your name
Your inquiry form and pipeline
Email templates
Tour calendar
Your existing contracts and invoices, moved in
A short team training with video walkthroughs
Tune-Up with Foundation Build: $5,950.
Response Partner with Foundation Build: $7,450 setup, plus $995 per month.
Response Partner with Foundation Build: $7,450 setup, plus $995 per month.
Fixed pricing per property. Additional properties on Response Partner are $1,500 setup plus $795 per month each. Phone, text, Instagram DM, and The Knot or WeddingWire coverage is available through a partner tool we set up and manage, quoted after your Response Review.
Every inquiry answered in under five minutes. With a real answer and a tour on the calendar.
Who it is for
Properties where the reply decides the sale.
Saturdays
Event venues
Weddings and private events on a calendar that cannot be restocked.
A limited year
Estates and private properties
Few dates a year, higher value per event, and an owner who cares who is in the building.
Group business
Boutique hotels and resorts
Group and event RFPs arriving beside the rooms queue, with the forecast depending on them.
Banquet revenue
Country clubs
Member and non-member events reported to a board, run out of one events desk.
Questions
What venues ask first.
Do I have to switch booking systems?
No. We build on the system you already use. If you don’t have one, we set one up in your name.
Will replies sound like a robot?
No. Replies go out from your inbox, in your voice and brand, and answer the actual question the couple or planner asked.
Do I need a monthly plan?
Not for the Tune-Up. Response Partner is monthly because we run it for you: replies, follow-up, monitoring, reporting, and the five-minute guarantee.
What is the Response Review?
A free assessment. We send your property a sample inquiry, time the reply, and show you the results with specific fixes.
What is the Response Time Index?
Our quarterly research on how quickly venues in the region answer inquiries. Results are published in aggregate only. We never name properties. Read the Index.
See what your inquiries are actually doing.
A free Response Review. We send your property a sample inquiry, time the reply, and show you the results with specific fixes.
Contact
Tell us about your property.
Send the details and we will come back with your current response time and what the install would cover.